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Subscriptions Refund Policy

We thank you and appreciate your purchase with us.

Some content on EngineersGarage allows you to purchase a subscription, where you pay a fee to access the content for a time period mentioned in the subscription plan. On expiration of the subscription plan, you can change/renew the plan to conitnue the services.

Please note we DO NOT charge automatically on expiration of the plan.

1. On successful activation of the subscribed account, we shall not initiate any refunds. In most of the cases the activation takes place immediately, however it may take upto a maximum of 48 hrs for activation of your account.

2. You can cancel your subscription under the following cases:

 a. Subscribed content not accessible  within 3 business days from the date of payments. 

 b. Payment failure but amount deducted and you are unable to access the content.

Process for refund:

1. Please raise a request to our customer care team at support@engineersgarage.com. Mention your mobile number, payment details, date and our teams will get in touch with you within a maximum of 3 business days from the receipt of cancellation request.

2. We shall initiate a refund within a maximum of 15 business days from the date of receipt of the cancellation request. 

For any other assistance please do not hesitate to write to us at support@engineersgarage.com.

 

Thanks

Team EG