Toshiba's new cloud service simplifies and secures modern workforces

Toshiba America Business Solutions is simplifying the printing process for organizations of all shapes, sizes and sectors. The new cloud-based Encompass Managed Print as a Service (MPaaS) subscription program is accomplishing this objective, enabling today’s distributed workforces to print more securely, sustainably, efficiently, and affordably.

Whether working from a corporate or home office, or at any remote location, subscribers receive the necessary hardware, supplies, and solutions to successfully manage their document workflow.

Encompass’ cloud component enables real-time order tracking, service requests, usage reports, and an analytics dashboard. Such functionality ensures optimum user-performance and productivity with proactive and automated supply replenishments — sent next business day if need be.

Encompass also serves to right size subscribers’ hardware fleet. Toshiba’s patented fleet-assessment tool ensures organizations deploy the most cost-efficient, secure, and productive devices possible whether with Toshiba or third-party systems.

“As one of the pioneers in Managed Print Services, Toshiba continues to innovate with new technologies and tools that deliver advanced, secure MPS programs to direct clients and channel partners alike,” says Randy Dazo, Keypoint Intelligence’s chief strategy and product officer. “This is demonstrated by Toshiba’s new version of Encompass Cloud that enables real-time order tracking, service requests, usage reports, and an analytics dashboard in a secure cloud environment.”

Toshiba’s MPaaS program further includes comprehensive break/fix services including phone, remote, and onsite assistance. Toshiba’s professional services team offers onsite help in any instance.

Securing print environments
Toshiba’s services team safeguard organizations’ print environments via a comprehensive security review. The team specifically tailors the assessment to identify possible vulnerabilities relating to device, access, document, and fleet security while outlining a strategy to strengthen organizational, customer, and partner data.

The company is also capable of updating an organization’s firmware while troubleshooting devices remotely or in person, whichever best suits the customer.

Reducing the environmental impact
Toshiba’s Encompass Green Report allows subscribers to keep tabs on their organization’s environmental impact by measuring paper waste, as well as electricity and toner use. Highlighting such awareness helps limit such usage while operating more profitably and eco sensitively.

The EcoSmart program assists organizations to increase their sustainability efforts by offsetting printing impact by recycling spent consumables and reducing electronic waste.

“IT staffs are facing more complexity now than ever before by tackling the needs of distributed workforces,” says Toshiba America Business Solutions VP of Marketing and Strategic Business Development, Bill Melo. “Toshiba now simplifies and manages an organization’s entire document management process while allowing IT personnel to help areas of their business.”